Payright is a buy now pay later payment plan provider offering flexible loans of up to $10,000. With terms of up to 36 months, repayments are paid in bite size instalments to spread the cost of purchases over time.

Payright will process your application by assessing the application information, ensuring the loan is suitable for you, and ensuring that you can comfortably afford the repayments.

A merchant service fee is generally charged with each transaction and ranges based on a number of considerations. Contact us for a run down on any charges.

We sure are! In addition to a quick, simple and secure online application process in store or sent directly to your customers smart phone, we also integrate into leading e-commerce platforms such as Magento, WooCommerce and PrestaShop which enables Payright at the checkout of your online store. 

No. The RRP or cost for your solution cannot be inflated to your customer to include your merchant fee.

Payright is available to merchants from a wide range of industry types, if you sell a product or service that you think would suit a buy now, pay later payment plan then we would love to hear from you. Please contact us for a chat about how we can help your business.

There’s a lot we can do to help here! Contact your Relationship Executive who will take you through some qualifying tips and give you some insights that will help future applicants.

Client/Customers can complete an application at any time on their own device. Simply generate an application link from your merchant portal and it’s sent as an SMS (or email) immediately to their preferred device!

This allows you to calculate a suitable repayment and term for your Client/Customer so you can turn one big payment in easy bite size instalments and ensure you maximise sales revenue! Jump on the phone to a Relationship Executive to find out more.

Merchants are required to advertise and have a fair and reasonable policy for providing refunds and exchanges. In addition, merchants are required to adhere to consumer guarantees under the Australian Consumer Law. Customers’ must return any property acquired to the Merchant. Merchants must notify Payright promptly of any refund or cancellation of a customer purchase. Once a Merchant notifies Payright that a refund or cancellation has been agreed with the customer and a Merchant has a direct debit facility with Payright, Payright will debit the amount of any refund from the Merchant. Merchants must not provide any refund by way of cash, direct debit, credit or cheque to a customer directly where a customer has purchased their product with a Payright Account.

Payright is available to merchants from a wide range of industry types, if you sell a product or service that you think would suit a  payment plan then we would love to hear from you. Please contact us for a chat about how we can help your business.

When you join Payright you will be assigned a dedicated Relationship Executive who will assist every step of the way. Their contact details are always available in your merchant portal or you call 1300 338 496 and we can transfer you through.

Payright’s preferred method of conducing customer due diligence is to use electronic verification to verify the customer identity elements required.

However, there will be circumstances where a customer is unable to pass electronic identity verification and Payright must undertake documentary identity verification using acceptable primary  documentation.

In these circumstances, the Merchant is appointed as Payright’s agent for the purpose of collecting and verifying ‘Know Your Customer’ information from and undertaking customer due diligence on each customer who submits an Application to Payright.

In accordance with this appointment, Payright requires that the Merchant undertake the following documentary identification verification processes.

A. Collect customer identification documents using one of the following two options:

Option 1

Collect from the customer:

1.       Original Australian Passport; and

2.       An original bank statement issued by a registered bank or a utility bill issued to the customer in the 12 months immediately preceding the date of the application.

Option 2

Collect from the customer:

1.        Original Australian Drivers Licence; and

2.       An original bank statement issued by a registered bank to the customer in the 12 months immediately preceding the date of the application.

B. Review the customer identity documents and be satisfied that the customer is the same person as represented by the customer identity documents provided by confirming that the information presented on the documents, including the customer’s full name, date of birth and address match the information provided by the customer at application and that any photographic ID appears to be that of the applicant;

C. Obtain legible copies of the collected identity documents by either scanning or photographing the customer identity documents;

D. Certify to Payright, by stating on or accompanying the physical copies of the documents,  that they have met with the customer and collected the documents face to face and that they have witnessed the original documents, that they reflect who the customer claims to be;

E. Email or otherwise provide to the Payright the certified copies of the customer identity documents.

You will receive payment from Payright within 24 business hours of receiving confirmation that the goods or services have been delivered or provided to the customer. The amount you will receive will be the purchase price, less the applicable Merchant Fees.

Payments will be made to your nominated bank account providing the following:
• Customer has completed the Application Form and Payright has accepted their application
• Confirmation the goods have been dispatched or services performed has been received

Once a customer has been approved for a payment plan, Payright assumes the responsibility of collecting payment from the customer. You will receive full payment (the purchase price less any merchant fees) within 24 business hours of confirmation that your goods have been dispatched, or services rendered. After this time, customers can contact Payright directly should they require financial hardship assistance.

If you are ready to sign your business up for Payright, you can complete this quick application form and we’ll give you a call within 24 business hours to get you started. If you would like some more information on how Payright can help to grow your business, you can submit your enquiry here.